Hello @tkhkbn, the Duo WiFi battery-powered cameras are not shipped yet. I am sorry for the delay caused by the chip shortage and congestion at ports. Our team will send you an email with shipping details later. If there are any updates on the shipping of the Duo cameras, I will definitely share the latest news with you. Let me know if you have any additional questions or ideas.
There appears to be some settings only available from the wizard?
Can the wizard be invoked without attaching a monitor to the nvr (which is in my 100 degree F garage here in Texas). I was hoping the device could addressed by IP like most routers (192.168.0.1 for example). If this does not work perhaps the settings can be changed by accessing the nvr using the MAC software client? It seems to have access to more than the IOS app but not as many with as the wizard with attached monitor?
I did update for v18.104.22.168. Still the exact same issue with the main stream on Blue Iris. I also tried it with Zoneminder and it is the exact same thing. Extremely high latency and only the sub stream will come through with a constant feed. The main stream will only show 1 frame maybe every 20 seconds.
The NVR will usually work with up to 2 non Reolink cameras I believe. They have to be on the same network as your NVR, they cannot be plugged directly into the NVR from what I undertsand. I only tried this out with one non reolink camera and it worked fine a while back.
Hi, please kindly confirm that you have set as the previous reply and still cannot zoom? And only RLC-422 supports zoom but no Pan and Tilt. If it is so, please kindly send email to firstname.lastname@example.org and they will help you to check it.
The real problem with BI and Reolink is that Reolink do not enable you to adjust the number of iframes. What does this mean in practice... Well you will find that video images tear and moving images may have ghosting, if you take a look at Max Frame rate in BI, you will see it will wander around, all my cameras are set to 20fps but each day I have to manually set them back to 20fps without a fixed iframe their is a problem. Also, we have to set our cameras to Baseline encode, not High, this means our 4MP cameras look poor compared to a similar camera from HikVision or Dahua.
This will not be solved until Reolink realize improving the firmware is not a nice to have feature, but a necessity if they want to compete. Apparently they think that these capabilities are too complicated for their users...
Firstly, thank you very much for your support and feedback.
Since we did not succeed to recur reported Reolink cameras issues with Blue Iris, we've been trying to collect more information and cases relevant so we can fully understand the situation and better solve the problem.
We appreciate it very much if you can send us email to email@example.com providing information below: Reolink camera model: Reolink camera build number: H.264 profile of Reolink camera: Blue Iris version: camera setting on Blue Iris:(example screenshot as below)
record setting on Blue Iris:(example screenshot as below)
video setting on Blue Iris:(example screenshot as below)
if possible, any short video to show the problem would be really helpful and highly appreciated.
Again, please feel free to send us email to firstname.lastname@example.org if any question or request. Reolink is always willing to improve our service and products.