RLC-423 continuous reset

[enrico.lonati_42489191329]

Hi to all, I have a problem with my RLC-423 camera.
In fact the camera continues to reset itself, losing all settings.
The firmware is updated and I uploaaded it without change, the camera works correctly but unfortunately it resets at each restart. Do you have any suggestions? thank you

[Cynthia_124785627824270]

Dear Enrico,
Sincerely sorry for the issue.
Could you please reach us via below channels:
Submit a ticket via https://support.reolink.com/hc/en-us/requests/new
Send an Email directly to support#reolink.com (replace # with @)
We will try our best to help you.