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On the Cloud page My Cloud Library -ReolinkIt tells me Network ErrorFailed to obtain the video information. Please refresh this page and try again.Was working great, I dit not change anything. On the IOS APP everything is working fine, the cloud is OK and the videos are there and working.Any idea ? Thank you !
@fr_350359170068639 Hi there, our tech would like to check on this case. You can submit a request here and we will help. Submit a request – Reolink Support
@reolink-fiona Done Tried to change region to US, as advised, but this is not bringing the solution. Still investigating.
The new version of the Reolink cloud has been released ! I refreshed the browser page and logged in to the cloud account again ... everything is perfect now. I now have an Argus 2 and and Argus pro 3, the Argus pro 3 is really excellent, much better image, much better wifi connection, faster and clearer. Just excellent !
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