Client Software for PC drops video and re-acquires repeatedly
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After updating the firmware on the NVR, and on all cameras, and upgrading the Client software for PC to version 7.2.2.10, the client software application has been very unstable.
When I launch the application from my PC, it fires up and connects to the NVR, and all video is displayed as expected.
Then, about at 1 minute intervals, the video windows in the application all drop (go blank) and then after about 10-15 seconds, the pictures come back. This repeats endlessly.
Any Ideas why the client software would be so unreliable after new firmware and software?
NVR: Model RLN8, version N170605
Software: V7.2.2.10
Cameras:
RLC-422- Version: 843_17061505
RLC-423- Version: 843_17061508
C2 Version: 843_17061509 -
Would you please contact our support by submitting request ticket on the right-down corner of reolink.com and our support will help you resolve the issue ASAP. Thank you ~
