Horray! Lots of people waiting/wanting this.

My 823A now returns to guard point. Thanks much for fixing this. The cam can follow people walking by on my sidewalk. It does a good job following them. But when I walk toward the cam and go underneath it at a normal walking pace the cam cannot follow me. It responds too slowly. I must walk very slow for the cam to follow me when I walk close and underneath it. A burglar obviously would not walk so slow. Also, it cannot follow cars driving by faster than about 15mph. Cars just drive by and go out of field of view. I don't expect the 823A to follow fast cars, they are not a security concern for me once they've gone way past my house. At night with vehicle auto tracking on it sometimes sees a parked car and detects it as moving but it's not. It records a false alert. The parked car may be reflecting the IR light and the cam thinks it's moving? Some weeks ago I sent Reolink support videos of all this. It's a great cam for the price even with it's limitations and I'm sure Reolink will improve the firmware. Those who want a PTZ should buy it. I saw on the news China is having a surge in Covid cases. Stay safe Reolink staff.

@nivek-retsel_503740308148405 Reolinkers have been asking for a doorbell camera for years. Finally one is coming. Months ago numerous Reolinkers posted want lists for doorbell camera features, including head to toe field of view. Reolink does listen and respond to feedback. It will be disappointing if Reolink doorbell does not have head to toe view. Maybe to keep price point down they settled for less view. I'm a big Reolink fan, own 12 Reolink cameras. I want to be able to see packages with a doorbell cam.

@ourhalfdzn_493664171921643, It's good you are researching cam systems before buying. Some buy then get frustrated because they don't know how to run them or have they have too high expectations on how they perform. In my opinion Reolink is a great brand in their price range. I've used them for a couple years. There are YouTube videos you can watch about how to set them up and how the apps work. On YouTube type in "Reolink NVR set up, review" etc. Also use the Reolink support pages. Camera systems can be very basic, easy to use, or indepth rather complicated settings. There is a learning curve how to connect them to your router, controlling cam features, etc. but once you get the hang of it it's fairly routine. Some use NVR system, others just use phone app and record to the SD cards in the cams. Two YouTube channels I like are LifeHackster and The Hook Up who have videos about Reolink cams, there are others including Reolink's own YouTube channel.

@beuford318_472950590509208 Lift a bottle, cheers to Reolink, I'll drink to that!

Some buy plastic junction boxes for electric wires and use them to hide the cable. You can get them at hardware stores. There is a YouTube video by LifeHackster that shows how to to this.

@vince_268221728088244 I posted a couple pics on the official Reolink Reddit forum, do a search. There are several videos on YouTube, do a search for 811A there. A good YouTube video is The Hook Up channel and his video "The Truth About Reolink Cameras." He compares Reolink to other brands. If you want color night vision you either need your own floodlights with several thousand lumens or built in white lights in the camera so you don't rely on IR. I don't know of any dome cams that have built in white lights. But please don't expect home security cameras to be clear enough at night to identify a face when someone is moving, like jogging, there will be blurring. By default brands lower the frame rate at night to let more light into the lens which reduces clarity. No brands I know of in the $100-$200 per camera range can capture pics good enough to ID a face beyond roughly 20 feet at night. Color night vision is good to ID vehicle color to help catch a bad guy. Reolink does not have the best night vision, but for it's price, overall value, all the features you get, it's a great brand IMO. I like my Reolinks.

Just noticed the 823A is in stock and at a discounted price. It's a great camera.

@reolink-fiona Hi, I don't know how to use community chat. I sent several video clips to Reolink Support. Reolink customer service is great. Thanks for working hard to improve your great products. Regards....

I have an E1 OD and just got a 823A. The E1 is not capable of looking straight down below itself, the 823A can. The 823A is mounted on my garage corner. It auto tracks left/right, right/left but It cannot track below itself, it stops following someone when they start to walk under it. It seems Reolink is fixing this with a firmware update. The 823A is an amazing camera, very fast and precise guard point, set point movement. I really like it so far. The E1 OD is a good cam for the price too, lots of features for the money, though it could use a firmware update to make returning to set points more accurate.

@nivek-retsel_503740308148405 Reolinkers have been asking for a doorbell camera for years. Finally one is coming. Months ago numerous Reolinkers posted want lists for doorbell camera features, including head to toe field of view. Reolink does listen and respond to feedback. It will be disappointing if Reolink doorbell does not have head to toe view. Maybe to keep price point down they settled for less view. I'm a big Reolink fan, own 12 Reolink cameras. I want to be able to see packages with a doorbell cam.

Looks good! I want the doorbell cam and the 823A 16x.

Whatever features it has, some will likely complain. Does it have X-ray vision like Superman? Can it read license plates from six blocks away? Can it zoom in and count the fleas on a dog walking by? Can it examine fingerprints when someone rings the bell? Will it work with every brand app on the planet? Will it lock/unlock every door in the house? LOL.

Horray! Lots of people waiting/wanting this.

Check out the Announcements, the doorbell is open for trials!! They want 40 and over 900 have already applied.

@boci-levu, kpb, While it would be nice if all brands were compatible with each other, many of them use proprietary firmware and cannnot be mixed together. It's Ring, not Reolink that controls this. Ring is firmly holding on to their system and their paid monthly subscriptions. I doubt they or some other companies will allow their cams to be used with competing brands. Some cams that use ONVIF and RTSP can be hooked up to other firmware like Blue Iris, etc. and other NVR systems. Some Reolink cams can do this. I've heard of Doorbird. I don't know much about them except they are really expensive, no thanks. There must be at least 15 or more companies that sell doorbell cams. I'm glad Reolink is making one. I heard it will be released in the the third or fourth quarter this year. With Covid and supply chain issues...patience.

@reolink-fiona Hi, I don't know how to use community chat. I sent several video clips to Reolink Support. Reolink customer service is great. Thanks for working hard to improve your great products. Regards....

My 823A now returns to guard point. Thanks much for fixing this. The cam can follow people walking by on my sidewalk. It does a good job following them. But when I walk toward the cam and go underneath it at a normal walking pace the cam cannot follow me. It responds too slowly. I must walk very slow for the cam to follow me when I walk close and underneath it. A burglar obviously would not walk so slow. Also, it cannot follow cars driving by faster than about 15mph. Cars just drive by and go out of field of view. I don't expect the 823A to follow fast cars, they are not a security concern for me once they've gone way past my house. At night with vehicle auto tracking on it sometimes sees a parked car and detects it as moving but it's not. It records a false alert. The parked car may be reflecting the IR light and the cam thinks it's moving? Some weeks ago I sent Reolink support videos of all this. It's a great cam for the price even with it's limitations and I'm sure Reolink will improve the firmware. Those who want a PTZ should buy it. I saw on the news China is having a surge in Covid cases. Stay safe Reolink staff.

@reolink-fiona

I've been using the new firmware for the 823A for about ten hours. The vertical tracking is some better. The camera can follow me walking close to it and underneath it as I walk from the sidewalk around the garage corner to the front door. BUT I have to walk very slow. It cannot follow me walking normally. The BAD, I can't get the Return to Guard Point to work. I check the Return to Guard Point, set a time, 10, 20 30 second, push reset guard point and confirm. But after auto tracking the camera stays to far left or right, it won't return to the center. I wonder if the cam sees the parked cars to left/right and it fixates on them wrongly thinking they are in motion. I also wonder if others have this problem. I reset and rebooted the cam but that didn't help. I may go back to the older firmware version or just shut off auto tracking. I think Reolink will fix this eventually.

Also when auto tracking if vehicles drive past my house at say about 15mph or higher the 823A sometimes can't keep up, it just looses the car going by. It's responsiveness is rather slow, but I don't expect it to do much better at fast vehicle speeds. I don't think most PTZ cams can follow very fast. It follows people walking on my sidewalk okay. I like this cam and it will be nice when the bugs are worked out.

@reolink-fiona

Thank you. I will try the updated firmware on the 823A.