Reolink updates Learn More
Meet Reolink at IFA 2024! Learn More
Reolink Q&A Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
@mac10 You don't need an NVR, if i connect the doorbell to my router it just works and i got notifications on the mobile app. My problem was that when I connected the doorbell via my NVR the notifications stopped working. This issue was fixed using the new firmware.
On Twitter i got this response:
Hi Henny, you will need to upgrade your NVR with the latest firmware here, https://bit.ly/3zNx83Z. You are running a rather old firmware on your NVR, which doesn't support the doorbell and its smart features.Also, make sure that the Android app is updated to ver. 4.35 or above.
After I manually upgraded the NVR the doorbell is working properly. I thought that I was running the latest firmware because the NVR said so when I checked for new updates. But on the site above a new firmware was available...
Same issue here:RLN8-410, hardware N3MB01, firmware v3.0.0.173_22041117Doorbell acts as a camera only and i get no notificatons on my android app.Can anyone from Reolink please clarify what causes this issue and when it will be resolved?
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!