Categories

• Announcements and News

  Latest announcements and news about Reolink.

  Firmware Upgrade

  Software Upgrade

  Product Release

  News
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  Topics
  1127
  Posts

  

  @reolink-fiona Client version 8.5.2 has also fixed the scaling problem I was having with the download window and not able to see the download button. Everything now fits and I'm able to click on the download button. And I like the new changes made to the download window(s). Thank you!

• #ReolinkTrial

  Share your review on Reolink new trial products here!
  23
  Topics
  88
  Posts

  

  Any outdoor enthusiast here? 🤠
  
  We have been thinking about making a trail camera. While we are preparing this camera, we would love to hear your ideas.
  
  Please fill in the questionnaire below and let us know more. Big thanks in advance!
  
  https://forms.gle/ed9GMzWxuGQhxu9FA
  
  If you have any other ideas or suggestions, please make a post to share them with us.

• General Discussion

  Talk about whatever you want here!

  Suggestion Box
  558
  Topics
  2118
  Posts

  

  @trelower2_471448109822110 Hello there, we are still testing the latest firmware for the smart detection lineup. If you want to try the firmware now, please submit a request here, https://support.reolink.com/hc/en-us/requests/new, and ask our team to send you the latest firmware.

• Security Cameras

  Discuss the Reolink PoE and Wi-Fi security cameras with us.

  Wire-Free Cameras

  PoE Cameras

  Wi-Fi Cameras
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  Topics
  3347
  Posts

  

  @aps_465066058956938 Hello Andy, we are sorry that the RLC-520A camera doesn't support SFTP. However, we plan to release a firmware update soon with FTPS support. If there are any updates, we will let you know. 🤓

• Camera Captures

  Post images and share videos your Reolink camera captures.

  Top #ReolinkCaptures Awards
  28
  Topics
  104
  Posts

  

  @johnpeterphoto_141966347034793
  Good tracking! Like the video.
  

• Security Systems

  Discuss the Reolink security NVR systems with us.

  Wi-Fi Camera Systems

  PoE Camera Systems
  244
  Topics
  991
  Posts

  

  Hello @ramondp27_445871839580353, thank you for the feedback. May we know if you have upgraded your NVR with the latest firmware v2.0.0.274? If not, please check out the previous post by @Reolink-Fiona and upgrade your NVR.
  
  Also, you may upgrade your mobile app and desktop software to the latest version and see if the issues remain. Download Reolink app & Reolink Client here, https://reolink.com/software-and-manual/
  
  Feel free to contact us if you have any additional questions.

• Software

  Talk about Reolink client software, mobile app, Safari plugin and third party software.

  Reolink Client

  Reolink Mobile App

  3rd Party Software
  630
  Topics
  3191
  Posts

  

  @glenn_48835891270 Hi Glenn, thank you for the feedback. Which version of Reolink Client are you using now? The latest version is 8.5.1. If you are not using this one, try to upgrade it and see if the issue remains. Download the latest version here, https://reolink.com/software-and-manual/

• Accessories

  Camera accessory problems & advices are welcomed here.
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  Topics
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  Posts

  

  I have some experience.
  
  Some time back I spotted a youtube product comparison that seemed to show the the RLC-1220A had very good night vision so I purchased one to use for my low down Badger Cam project. I have it mounted about 50cm above ground level and have configured with the supplied 850nm IR function turned off.
  
  I supply the 940nm IR lighting using an illuminator that I purchased on line and seems to be reasonably successful.
  
  Currently the streaming video has a dark shadow away from the light source because the illuminator is mounted higher than the camera.
  When I get time my plan is to have two illuminators, one each side, each with a variable voltage control to minimise over exposure.

• Tips and Tricks

  Discover practical tips or share your insights to make a secure and easy life.
  24
  Topics
  133
  Posts

  

  @tresslarmlewis_471749205602500 What's your country and what SIM card service provider do you use?