Terrible focus and zoom performance - RLC-411WS

Like the RLC-423 the RLC-411WS suffers from terrible zoom and focus control. "Auto-focus" does not work reliably, or at all. "Check your firmware" is a lazy reply - this camera was purchased 12/2/2016, months after first reports of RLC-411WS focus/zoom problems started appearing. If late production runs of this camera don't include latest available firmware at that time, then the quality problems go way deeper than c**ppy firmware or client software.

The auto-focus does work, until you manually adjust the focus. Have to reboot the camera to make it auto-focus again.