Problems with the 411WS

I have the latest firmware and client software.

Problem 1:

When I set Settings --> Motion --> Motion Detect, and I set the motion mask area, it seems to work. I save it and close the settings window and then reopen it to see if the mask is still there. It is. However, if at a later time I return to the Motion Detect setting screen, sometimes the custom mask is gone and the default full screen motion detect is shown.

Problem 2:

How can I disable Auto Focus? I want to manually set the focus and then have it always stay at that focus even through a reboot.

Problem 3:

Is there a way to monitor the Wifi Signal quality/strength other than the icon on the top left of the window? This would be nice to aid in adjusting the antennae for maximum signal

Problem 4:

In the latest software, the Settings --> Motion --> Action, is missing. How do you set if a video, email or both should be taken when motion is detected?

@eyeinthesky
We received and replied your email to our support team. Please kindly check if you get the reply email.

And here are the suggestions/solution for you in case you did not get the email.
1, please try reset your camera using the reset b**ton to check.

and try upgrade your camera to the latest V161117 firmware to check.

2, sorry that it is not available to disable auto-focus so far.

3, You may also check the wifi signal in "wifi setting" menu on Reolink Client PC or Reolink App.

4, We removed the "Action" b**ton.
If you want to setup/change settings of video/email/push when motion is detected, please make the changes in "Network >> Advanced >> Email/Push" and "Encode >> Schedule" accordingly.

reset-camera.jpg
wifi-client.png
wifi-app.png