RLC-420 - Does not detect daytime and always films in black and white

Hello,
I have already emailed support with this same problem, but I'm hoping I can get answers here. My RLC-420 does not film in color. Even in the daytime, it films in black and white. If I manually change the "DayNight" setting to color, it does film in color. When I place it back into Auto, it films in black and white.

I have tried cleaning the camera, moving the camera, and using new ethernet cables. This camera used to film in color, but since the last firmware update it does not.

Please help.
auto.jpg
color.jpg