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    NTP on lastest firmware fails

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    • Guest
      Anonymous last edited by

      I admin 2 16ch NVR's at 2 houses, both on the latest firmware build 1607050 and the NTP settings will not work. When I click Synchronize it says "NTP setting fail".

      Settings are:

      pool.ntp.org

      Port 123

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      • Guest
        Anonymous last edited by

        Hello there! If the NVR shows "NTP setting failed", it means your NVR is not connected to the internet. Please check your router settings and try again.

        If you have any more questions, please feel free to contact us again.

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        • Guest
          Anonymous last edited by

          Both NVR's are connected to the internet on two different networks in two different houses. Remote view works, email works etc....

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          • sjl1986_14062272934
            sjl1986 last edited by

            I can confirm that I have the same issue after updating my NVR today to the latest firmware version. The NTP sync did work before the update. Now I just get a message saying the sync failed. I have tried multiple different time servers. Did you ever find a fix?

             

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            • Guest
              Anonymous last edited by

              We will check on this issue and get back to you soon, thank you.

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              • sjl1986_14062272934
                sjl1986 last edited by

                Are there any updates on this? I still get the error message when trying to sync time using NTP.

                As a result, my cameras are now running 2 minutes ahead of my NVR.

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                • sjl1986_14062272934
                  sjl1986 last edited by

                  I updated my NVR to the latest firmware (RLN16-410_161104) tonight. This seems to have fixed the issue and I can now sync NTP both from the NVR itself as well as from the Reolink desktop client.

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