Reolink Client.on OSX

Hi, I have the RLC-411WS and I am using the Reolink client on Max OSX. I have followed the instructions on how to set 24/7 recording using the client but it won't work, when on the playback tab there are no recordings to watch.

I have set aside an entire hard drive for the Reolink client to use (It saves screenshots and clips to the hard drive fine) but it isn't continuous recording like I want. If I cant get it to work, Can I at least set the RLC-411WS to 24/7 record onto its sd card? And if so can you please explain how as I've been unable to find any examples.

I've been REALLY impressed by the camera, but the software is so-so, also it seems that the Reolink community is very small which is a real shame.

Thanks for help in advance.

Lisa

We are really sorry for the inconvenience caused!

I'm really sorry to tell you that the built-in SD card can only store the videos for motion detection.not 24/7 recording. If you have a NVR, then the recordings for 24/7 can be stored into the HDD of our NVR. However, if you use our Reolink Client to configure 24/7 recording in local settings, the recordings will be saved locally into the Disc of your PC, not the SD card. You can find the path for the constant recording in local settings on the right top corner of the Reolink Client.
SD card will be full very quick if the 24/7 recordings can stored into it. Thank you very much for your understanding! And we apologize again for all of the trouble caused!