Reolink Client 7.1.2.36 & 2.2.8.30 Users & Password

Hi, i have just installed the latest version of the client software for both Mac and Windows.
I cannot get any of the users that i have setup to work, all that works is the Admin Account in windows version.
In the Mac version i cannot access at all it says the Username and/or Password is incorrect, this i haven't changed and the Admin one doesn't work either intact i haven't changed the password for that one i have kept it blank for now.

Any help would be great,
Rich

Hi Rich,
For your problem, please kindly log-in with your user&password via the browser or the phone app to check.
Also, can you see the other users when you log-in on the windows client?
And please upgrade your IP Camera to the latest firmware version to check.