Hi
C2pro
Firmware: v3.0.0.9.0-20082707
Hardware: ipc 51516m5m
Build 20082707
I set a preset camera point, name it and confirm it.
Next time I use the Reolink app, the camera view has changed. I go to my preset point to return it to wanted position, focus etc. But the preset point is not there, older presets show instead.
This camera move/changes its position and is blurry, often. My other reolink cams ( different models) do not do this.
Any way to have preset point saved permanently and stop camera from moving by itself?
Thank you.
Steve

Hi;

E1 zoom, C2 Pro

Site A has multiple brands of cameras and the FTP server.
They upload fine to their selected folders.

Site B different brand camera uploads fine to selected folder on FTP at site A.

The two listed reo. cameras fail to upload the pics, etc. They are on latest firmware, port forwarded , etc.
They contact their ftp folder and it states test ftp but does not upload data.

Logins, passwords,etc. are all correct and working otherwise.

There appears to be a software coding issue with the reo cameras when connecting to ftp from another site as other brand cameras have no issue with all the same parameters set up. It does not appear to be related to bandwith, access, limits on connections, etc. otherwise.

I am looking for helpful input if this can be corrected by the user or the engineers need to adjust the coding.

Thank you.