@reolink-lorenz

Thanks, I don't think it is faulty. It tilts down a full 90 degrees but you literally have to walk towards and then under it in slow motion. Literally in slow motion, maybe about 15-20x slower than normal walking speed for it to tilt down as you walk underneath it.

The logic code just needs the developers to improve it when tilting more and tilting faster to track targets that are close to the camera, as they walk underneath it. If they test this in real life they will see the problem I guarantee. Walk up to camera and right underneath camera, it will be too slow to tilt and follow the target, so the camera remains pointing forwards and only tilts down a little bit before it loses the target and stops tilting down any more.

But if you move very very very very very VERY slowly, then yes, it will tilt all the way down 90 degrees and follow the target, but no one walks that slow in real life so it needs a code improvement.

I will soon send an email and lodge a support request with video clips as proof of what I am talking about thanks,

@spencer_415837063233716

Does it never move vertically at all? Or just a limited amount (which isnt good enough).

My RLC823A shipped with 3.0.0 which only auto-tracked horizontally but not vertically.
After updating to 3.1.0 it now auto-tracks vertically (a little bit) as a target slowly moves closer toward the camera, HOWEVER, once the target is very close it stops tilting vertically to track them at all. I can walk underneath the camera and it does not follow me.
Walking directly up to the camera and then underneath it, results in the camera STOPPING its tracking after tilting down about 45 degrees, even though the camera is capable of tilting down a full 90 degrees.

It needs some coding improvement to tilt further down, faster, as a targets body leaves the field of view, downwards.

It isn't tracking close targets very well. If you're far away and your full body is in the field of view it tracks OK, but when you get close it stops tracking properly.