UGH,,, I updated,, apparently FIRST mistake. Now that I have the video is kind of pixelated,, (probably not an accurate description), but the lines aren't smooth and normal. Definitely not high or even mid-def. Any hints? Thanks
Oh,, I'm talking about the PC app while looking at the live feed

RLC-823A quit tracking and no PTZ after update. Any ideas or just send it back?
Tried on IOS, Windows client and the NVR,, no go. Used to work fine. Now, at night, the light comes on when you walk in front of it but no movement,, (follow), and no PTZ at all. Tried power cycling it.