I have the same problem, and I guess there are hundreds of users who would like a more advanced masking system.

Three suggestions for the development team:

• Greatly increase the number of usable rectangles, allowing for more precise coverage of the areas that need to be blocked without covering parts that you still want to monitor;
• Simply allow the black rectangles to be rotated;
• Provide the ability to create custom polygon shapes.

I hope the development team can seriously consider these suggestions, as I believe they would be greatly appreciated by the entire community.

@joseph_1979

Thank you for answering,

I just updated this morning both my Duo 3V PoE and Video Doorbell PoE firmware and the Reolink desktop app as well, but I didn't found such feature.
Should we expect a new "free hand mask" feature in the next future then? Any estimated release date?

Thank you

@joseph_1979

I'm afraid the non detection zone is note enough in my case. For the Italian law, everything outside of your private property must be blacked out.
I've sent an email to the support team with some suggestions to solve this problem....let's what happens.

@joseph_1979

I didn't realize you were a customer! I thought you were from the Reolink team because i saw the global moderator label.
This privacy mask thing is driving me crazy! The camera and everything are great, but I just can't understand this stupid limitation.
I sent an email to the support team this morning with the same request. Let's see what happens...

@joseph_1979

Thank you for answering,

I just updated this morning both my Duo 3V PoE and Video Doorbell PoE firmware and the Reolink desktop app as well, but I didn't found such feature.
Should we expect a new "free hand mask" feature in the next future then? Any estimated release date?

Thank you

I have the same problem, and I guess there are hundreds of users who would like a more advanced masking system.

Three suggestions for the development team:

• Greatly increase the number of usable rectangles, allowing for more precise coverage of the areas that need to be blocked without covering parts that you still want to monitor;
• Simply allow the black rectangles to be rotated;
• Provide the ability to create custom polygon shapes.

I hope the development team can seriously consider these suggestions, as I believe they would be greatly appreciated by the entire community.