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@reolink-fiona Hi! I am experiencing the same issue, even after turning off hardware decoding. have even tried running as ADMIN and in compatibility mode on Windows 11. Every time I go to view a live stream. it will pull up a black/gray window and then the reolink client application becomes unresponsive. I am on version 8.8.1. I have a client on Windows 10 who can access the system fine
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