Thanks for your feedback. We have noticed your strong need and are trying to add more features including this one for the Doorbell camera.

Our engineers are working on the new firmware now. Please stay tuned. 

Hi all，
 
We know that the demand for home automation is vast. Our goal is to develop a Reolink ecosystem that incorporates home automation in the long run.
 
We provide you with the camera API user guide, and we also would like to know about your project! Please feel free to tell us where you plan to use them. Let us hear your ideas
 
Link to the latest Reolink Camera API User Guide: http://bit.ly/3nF4mB5.
 
This guide contains instructions on how to use and integrate the API effectively. This is also a simple and straightforward reference manual. It has all the information needed to use the API and detailed information about functions, return types, parameters, etc. It also provides tutorials and sample support.
 
What‘s New

1. Improve the description of the example
2. Add the description of video preview
3. Delete the abandoned command (rtmp start/rtmp stop/rtmp auth)
4. Add the version field to the login command
5. Add GetSysCfg/SetSysCfg/GetStitch/SetStitch commands
6. ISP adds multi-level frame drop and soft light sensitivity
7. NVR cut and download video file optional stream type
8. Increase the ptz guard parameter
9. Increase the white light setting parameters
10. Add description for ftp command
11. Improve the capability set
12. Improve the error code

 
Hooray! Here also comes the good news. Many users have requested Webhook support for AI detection of third-party integration. Our tech team is working on this project. If you have any requests, please share them with us to make our work better.
----------------------------------------
Updated: We have added some privacy terms in v8. The link above is updated.

Hi everyone, the webhook has been in our evaluation process now. But it may need some time to complete. Thank you for all your feedback. If there is any news, I will let you know.

 Hi all,

Thank you all for being so supportive of our doorbell camera. Your voices and thoughts are valuable to us. We have collected much feedback from you since the doorbell was released, and we have made improvements such as new features and changes in this firmware. Find out if there is one you want.

Download the firmware via https://bit.ly/3K6BGc0.

What's New：

1. Added new Google Home/Alexa support features!! - Hooray!
More features are supported in the Google Home/Alexa. Play your doorbell in the smart home now!

What supported:
Google Home:
Live view
Wake up by voice(on schedule)
Notification(on schedule): MD/Person/Visitor notification

Alexa(Beta):
Live view Two-way audio
Wake up by voice
Notification(on schedule): MD/Person/Visitor notification

*On schedule means that the features will be available after the Cloud server update.

2. ONVIF with two-way audio support using RTSP
Many users ask for this and we have heard it. Try to use the two-way audio on third-party software with this new firmware.

3. Add Doorbell Button Sound: Does the doorbell ringing sound too loud when pressing the doorbell? Here is an option for you to mute. (App 4.37)


4. Added Status LED setting under Light: you can turn off the doorbell’s status light at night. (App 4.37)


5. Added the Iframe multiplier selection(GOP multiplier selection)
The setting is to adapt to the settings of third-party software like Blue Iris. We suggest using the default setting. You can adjust the interframe space settings if the picture quality needs improvement.

What is GOP? A GOP is a group of consecutive pictures. A GOP(Group of pictures) is the distance between two iframes, measured in the number of frames or the amount of time between iframes. For example, if an iframe is inserted every 1 second into a video at 30 frames, the GOP length is 30 frames or 1 second.

How to set interframe space? So in our Client, interframe space sets the number of frames between two iframes. You can choose multiple frames for both clear and fluent modes. 1X means one multiple of the frame rate you set. 2X means two multiples of the frames. For example, if you set 25 FPS and 2X, the distance between two iframes will be 50 frames.

6. Modified frame rate feature
Setting->Stream->Frame Rate
We have modified the Auto frame rate mode feature to adapt to the complicated night environment.

Auto now means the gradual frame rate drop, where the frame rate will be changed based on the brightness instead of a direct drop. This setting will guarantee the clarity of the video first.
Constant means the fixed frame rate, which can guarantee the smoothness of the video first.


7. Added Black & White and Color switching Threshold in the advanced setting under Display.
You will be able to adjust the range of CDS value.


8. Work with IOT devices. (Configure via Reolink App only) 

@t-maciek_382830390239374 Thank you. For the MQTT support, I have told the product team about this to have further evaluation.

Our engineering is reviewing the feasibility of implementing this idea. Thank you sincerely for sharing your thoughts

Testing the Beta Doorbell...

Hi all,

TrackMix PoE/WiFi firmware is available on the download center now. We have added the tracking schedule & tracking range in the firmware to avoid the blocking of the wall and respect privacy.

Besides the TrackMix series, these two functions will be available for RLC-823A/RLC-523WA/E1-Outdoor with the future firmware.
Only APP/Web have these settings now. The 8.8.4 desktop Client will add these settings. Stay tuned!

Download the firmware via http://bit.ly/3guiZUF.
You need to download the APP v4.34 to use the new features. Download the new APP via the Google play store/Apple APP Store.
Know more about the update in this post, https://community.reolink.com/topic/4522/app-v4-34-update-add-tracking-range-fix-sensitivity-bug.

Changelog:

1. Added the auto-tracking schedule. (Only for APP/Web.)
Web/APP: Alarm settings->Tracking schedule



2. Added auto-tracking horizontal range. (Only for APP/Web.)
Web/APP: Alarm settings->Tracking horizontal range
Tracking range means that you can set up the left/right limit to define the range of the auto-tracking. We will add the display of the left/right position when adjusting the position in the future update.


3. Added the time settings to stop tracking and returning to the monitor point after the object stops and disappears. (Only for APP/Web)
Web/APP: Alarm settings->Time to stop tracking


4. Added fixed frame rate and monitor point settings on the Web Client.
-If you choose Fixed Frame Rate(fluency first), the frames will be fixed and not be automatically adjusted for night vision.
-If you choose Auto Frame Rate(clarity first), the frames will be automatically adjusted for night vision to guarantee the image quality in dark.

5. Added preview images in Preset point. (PTZ)

6. Optimized the auto-tracking function.

7. Reduced the smearing issue when the camera Pan&Tilt.

HoHoHo,
Thank you all so much for sharing your warm Christmas wishes here! Your expectations and blessings for Reolink are well received! Merry Christmas and best wishes to 2023 and beyond.

We have randomly selected 17 winners from all platforms! Your Christmas gift from us is Argus 2E.
Congratulations to the winners!

Community：

• Splen Dence
• dk90103

Reddit:

• 187hp
• Talha R.
• shotdead7

Facebook Group:

• Raphaël Bardot
• Robert Pindell
• Denucci Taylor
• Szeder István
• Beth Watts
• Jens Frohnhöfer
• Samo Bakan
• Peter Holden
• David Meir
• Andrea Goodas Forlife
• Gareth Tucker

Facebook Page

• Michael Hughes

We will contact the winners within 48H. Remember to check your PM!

@t-maciek_382830390239374 This is on our schedule. But it is still under development now. Don't worry! I will tell you when it comes.

@maxm The MAC version will be available in August.

@big_ted 12MP can be better for some details. I believe it will be a different experience.

Hi, Reolinkers!

As security becomes increasingly important, high-resolution security cameras have become essential tools. At Reolink, we understand the significance of capturing every detail, which is why we offer cameras with higher resolutions, such as 12MP PoE, 4K WiFi, and 4K battery cameras. We are committed to constant innovation and pushing the boundaries of resolution, as we believe details matter for security and an exceptional user experience.

What can a High-resolution camera do for you?
Let's paint a picture. Have you ever encountered a situation where you need to review surveillance footage, only to find that when you attempt to digitally zoom in on a person's face or a vehicle's license plate to gather vital information, the image becomes an indistinguishable blur of pixels?

However, this scenario could have played out differently if the cameras were equipped with high-resolution technology. High-resolution cameras can capture more details and information, ensuring that the image remains clear and sharp even when you digitally zoom in.

Now, upgrade your security with Reolink's high-resolution cameras and experience ultimate clarity.
Buy It Now: https://reolink.club/com1212A

Invest in Reolink's high-resolution cameras and elevate your security to a new level. Because when it comes to your safety and peace of mind, details make all the difference.

#ReolinkHighResolution

Hi all,
 
PC Client v8.11.0 is available to download on the download center. We will also push the auto-update notification via the Client.
 
Download now:
 
What’s New:
1. Compatible with New Products: TrackMix Wired LTE and CX410.
 
2. Added firmware upgrade support for the NVR-connected cameras(coming soon)
Finally, we are developing the firmware upgrade feature of the NVR-connected cameras. This is requested by lots of users. I believe this will be more convenient for the NVR users to upgrade the camera firmware. The NVR firmware is still under development. Stay tuned!
 
3. Added Multiple viewing modes of the Reolink FE-P and FE-W(Fisheye camera)
There are three mounting methods including ceiling/wall/desktop. You can set the display view according to your mounting mode and your need.
Ceiling: Fisheye, Dual Panoramic View, Quad View, and Cylindrical View
Wall: Fisheye, Defished View
Desktop: Fisheye, Defished View

 
4. Added 3D zoom function of the RLC-823A-16X
Draw a box, and the camera will automatically zoom into that zone.
 
5. Support the stream mode switch by right-clicking on the playback interface

6. Added temporary folder path setting

7. Optimized camera setting UI

8. Fixed the issue of the icon loss on the live view page

9. Fixed the bug of wrong window width and height

10. Fixed the problem that the alt+F4 shortcut key couldn’t close the window

11. Added preset list mode for PTZ cameras
 

@joseph_1979 Thank you for the suggestion. We will do more development in the ColorX series. I will post when there is new product roadmap.

@ramms_119 Updated: The notification issue is fixed in this APP version. Download link: https://drive.google.com/file/d/1bY3DwXdl7BgD6MyA1qbx4BcPQk1pCncz/view?usp=sharing

@josealvessantos_553392635216032 Hi there, you could update the latest firmware of the doorbell and then it will support. For more info about the firmware refer to this post, https://community.reolink.com/topic/5430/doorbell-first-new-firmware-support-more-smart-home-features-onvif-with-two-way-audio.

You can download the firmware on the download center, Download Center – Reolink.

Hey, Reolinkers!

During our 14th Anniversary, we're thrilled to announce the launch of our official Reolink Germany social media. We will share more real-time news/deals/giveaways in German via the pages.
Follow our Reolink German pages to join the ongoing giveaway:

• Facebook Page: https://reolink.club/comfbde
• Instagram:https://reolink.club/comdeins

Prizes: Argus PT Ultra and Solar Panel

Winners: 2 lucky winners will be selected from our Reolink Germany social media.

Time: Now until July 4th at 23:59German friends!

Follow us now for tailored updates and localized content! We wish everyone participating the best of luck! 

#Reolink14thAnniversary #Giveaway

@ramms_119 We noticed this issue and our engineers are checking it. You can send some info like phone/camera model to our support team if you meet the same problem. Submit a ticket here, Submit a request – Reolink Support.

Hi all,

The new APP v4.38 has been released.

This version mainly optimizes Time Lapse functions and some UI. You could download the new APP via the Google play store/Apple APP Store.

Note: The APP adopts a grayscale release strategy so that the update time will differ in different regions. Simply meaning that it takes some time to arrive in your app store.

Android APP Link: https://drive.google.com/file/d/1bY3DwXdl7BgD6MyA1qbx4BcPQk1pCncz/view?usp=sharing

What's new:

1. Enhanced time-lapse feature (Android)
●Improved overall performance and stability of time-lapse photography on Android.

2. UI Optimization：
●Added a new light mode to the preview page and made UI adjustments.


●Modified the UI for PTZ (Pan-Tilt-Zoom) controls.


●Added a more intuitive network status icon to the device info display. To better differentiate network connections.


Leave a comment if you have any questions.

Updated: The notification issue is fixed in this APP version. Download link: https://drive.google.com/file/d/1bY3DwXdl7BgD6MyA1qbx4BcPQk1pCncz/view?usp=sharing