@debbie-pepin_37805027844313
Just had the same issue - was working fine. brought it in for a bit to clean it. Thought I'd try hooking it up to my phone hotspot (didn't work), so went to reset it to my home wifi. Tried the battery, the factory reset, deleting the device from my app and restarting the process again...now many times. Still doesn't connect to the router. Even went to my router admin to make sure MAC filtering wasn't on. It was literally working 2 hours ago on this exact same network/SSID/PW..Pulled out a new one I finally had a chance to setup, and it won't connect either. My other 3 are all connected fine on that same network with no issues.