@crimp-on_62210811129
I had firmware 3.0, camera said it was the latest. It lied.

Updating to 3.1 fixed it.

I have my 510WA "pre-record" option set to On, but have noticed that this does not seem to apply to the files saved via FTP. In other words, if I get a motion alert and watch the video in the Reolink iOS app, I can see a car approach and go by. When I view that same file on the FTP server, the video begins after the car has already passed, making the FTP file useless.

I assumed that the camera would save a file to SD, then simply upload that file to the FTP server. But it appears that it saves two separate versions of the same event. Why??