@user_725429948465352_725429948465352
hi,
I understand your frustrations.
would it be possible for you to upload a picture of a simple drawing with model names of your network equipment from the internet modem all the way to your camera, what equipment comes after the other in the network topology. This greatly would help understanding your particular network and maybe be able to help you spot some changes necessary.

I suggest checking if the issue is your WG by testing with another ruter with dhcp.
I do understand you did that and the outcome was positive. That to me indicate there is a issue with your WG device. Most likely a configuration change needed, maybe in the firewall or the dhcp?

Can I suggest connecting the camera to the switch and the switch to the Wi-Fi router.
If that works you know it’s not the switch causing the issue.

Be sure that your WiFi is on the same subnet as the camera otherwise you will not be able to connect to it locally via its IP address.

Do you have any issues with other devices on your network not getting ip leases from the WG dhcp?
Are you sure that’s the issue and not that the WG firewall is blocking the camera from reaching Reolink servers?

Can you please use a network/lan scanner to se if you can find the camera on the network(Wi-Fi).
You can use the WiFiman app for iPhone or Android.
If you can that means it has a IP address.
If you can’t se the camera it can be the Firewall blocking.
As a last effort can you turn off all Firewall functions of the WG device and se if that removes the issue?

I need more detailed information about the buildup of the network to be able to make educational guesses about where the issue might be.

@joseph_1979
this is a suggestion from my part, not affected by this myself, but do understand that the nature of bandwidth and infrastructure can be very different in different regions.

My main suggestion was actually to add control for end users to select the quality stream during dual-view mode. As I am not aware that it’s possible at this time. Correct me if I am wrong. I can’t se that the streams in dual view mode utilize the high quality detailed streams and there is my main issue as I want maximum clear details and a way to control this as needed.

This applies to recordings on the cameras sd-card as well, you may want to only view recordings in low quality regularly but when an important event has stricken up the increase quality and be able to digitally zoom inn using the IPhone and Androids built inn (screen magnifying) to enhance objects further. With 4K streams, high brightness and quality screens of smartphones today, it’s both possible and very useful to be able to zoom in on the playback of recordings.

I believe that a balanced quality stream option for the Reolink TrackMix Cameras would be very useful in the event you want better quality stream (2K) maybe and details for the live viewing but don’t have the bandwidth to support the full 4K stream.

Useful to be able to select the quality you want when viewing both camera streams together using the dual viewing mode.

Adding an option to select quality during recording playback.

When viewing 4K the quality as I understand is good enough to have a function like digital zooming using the iPhones and Androids built inn screen magnifying (like one can do to websites).
Details of a object could be enhanced/magnified this way and get zoomed inn on even if the original by the cameras auto tracking function didn’t zoom in on the object you where most Interested in or could enhance zoom functions further for recording video’s already zoomed in.