This is ridiculous they release the app 4.4.3 and give us new Exciting features for the doorbell and tell us *Firmware update required* but don't release Firmware update this is madness

@pierre-gielen_288801745879289

I did exactly the same replaced my ring with a Reolink Poe and what's the worst decision I ever made
Reolink doorbell makes a real good door camera what does a doorbell it is totally useless

you're stuck with one plug in chime no Alexa notifications for a Poe connector to an Nvr

when the doorbell is pressed it is the same notification as the rest of your camera detecting a person so basically you haven't got a clue when anybody is ringing your doorbell


it's been 8 months now since they're released a firmware upgrade when you contact customer support they have no idea what's going on there should have perfected the app before they released the doorbell to the market

pushover ?

I don't understand why it's taking nearly a year to upgrade the firmware and still no results how hard can it be to actually upgrade the firmware do we know when someone is pressing the doorbell and not detected
the worst thing I ever done was move from a ring doorbell to a Reolink doorbell

Relink released this video doorbell too early with a very basic features (even worst for Poe to Nvr)

Same push notification for the rest of your cameras as when somebody presses the doorbell this is just terrible

no Alexa integration for Poe to Nvr

coming up 8 months since a firmware upgrade

very poor compared to the rest of their products

many new and great features < lol am I missing something been no update since 7 May 2023 good door camera terrible doorbell

Firmware update required

But no Firmware in the Download Centre lol

is a Wi-Fi version you can't get Alexa notifications if it is the Poe version to NVR it's completely useless add not fit for purpose let alone be in a doorbell

RLN8-410 New firmware v3.4.0.304_24031817 no zoon for Trackmix poe from the windows Client any on help please ?

Poe door bell to Nvr (as the poe ver has no alexa support when plugged in to Nvr)

When will we get an update so we have the option to change the Push notification sound in the app for when the door bell is pressed instead of the notification of a person detected
as it is exactly the same notification for all cameras from Reolink cameras

this has now become a headache and renders the doorbell absolutely useless as you have no idea if someone has pressed the door bell or it has detected a person

Zoom on the E1 outdoor Poe but not on the trackmix Poe on E1 Outdoor on windows client

@user_667927674433573_667927674433573 Thanks

@user_667927674433573_667927674433573 I have zoom on the app and the NVR just not the windows Client 

RLN8-410 New firmware v3.4.0.304_24031817 no zoon for Trackmix poe from the windows Client any on help please ?

@joseph_1979 this is the second firmware upgrade and the only support is for standalones this was not what I was looking for when I removed my Ring for the Reolink .

I am quite new to the Reolink family is this what it's like in all circumstances when a product first comes all new support for the stand-alone products ?

@joseph_1979 just been made aware if the doorbell is connected to an NVR you don't get any of the features

Sorry to start a new post but I need some help ...

Installed the new firmware (poe) can't see any of the new features on the app or client are the new features for WiFi only ?

Installed the new firmware (poe) can't see any of the new features on the app or client are the new features for WiFi only ?

Dose the Client v8.15.6 not have a zoom option for the trackmix ?

Looks like the doorbell being removed from the download centre is this a good or a bad thing lol