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    Client v8.15.6 No zoom !

    Reolink Client & APP
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    • user_746623229407444_746623229407444
      derv last edited by

      RLN8-410 New firmware v3.4.0.304_24031817 no zoon for Trackmix poe from the windows Client any on help please ?

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        • user_667927674433573_667927674433573
          user_667927674433573 @derv last edited by

          @user_746623229407444_746623229407444 I am having the same issue with my RLN8-410 and the new firmware V3.4.0.304_24031817. My cameras are the Trackmix Wifi and I am connected directly to the NVR. I have had to revert back to the previous firmware V3.3.0.226_23031632 to restore the live zoom function.
          I hope they can find their mistake and correct it with a new updated firmware version.

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          • user_746623229407444_746623229407444
            derv @user_667927674433573 last edited by

            @user_667927674433573_667927674433573 I have zoom on the app and the NVR just not the windows Client 

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            • joseph_1979
              Joseph Global Moderator @user_667927674433573 last edited by

              @user_667927674433573_667927674433573 Take it up with support on support(@)reolink(dot)com

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              • user_667927674433573_667927674433573
                user_667927674433573 @Joseph last edited by

                @joseph_1979 I did that and they finally discovered that the team that creates the updates had indeed removed the manual zoom function that was on the menu bar and replaced it with zoom using the scroll on the mouse. They just didn't bother to tell anyone about it.

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                • joseph_1979
                  Joseph Global Moderator @user_667927674433573 last edited by

                  @user_667927674433573_667927674433573 Thanks for the update.

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                  • user_746623229407444_746623229407444
                    derv @user_667927674433573 last edited by

                    @user_667927674433573_667927674433573 Thanks

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                  • user_746623229407444_746623229407444
                    derv last edited by


                    Zoom on the E1 outdoor Poe but not on the trackmix Poe on E1 Outdoor on windows client


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                      • joseph_1979
                        Joseph Global Moderator @derv last edited by

                        @user_746623229407444_746623229407444 I do have the E1 OD Pro and Trackmix and able to zoom in and out on client v8.15.6. I am connected directly to the cams, i.e. No NVR.

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