@joseph_1979
Thank you for your reply, I have now updated the camera to the latest firmware but still seem to be getting the same issue.

If I factory reset the camera I presume I would need to be connected to it with an Ethernet cable to set up again but this will be very difficult as its mounted high up on an outside wall and the connecters are in a waterproof junction box next to it.

Any other ideas are greatly appreciated!!

Thanks, Steve

@joseph_1979 Thank you for getting back to me.

Once I have signed into the new router I switch off the old one. The camera connects for a period of time (from a few hours to a few days) and then seems to drop off the current router.

The only way to access it then is to switch back on the old router, connect to the camera and link it back to the new router again.

Thanks, Steve

Hi,

I have two cameras, the RLC511W and the RLC511WA. I changed wifi a few months ago and updated both cameras to access the new router.

However the RLC511W then keeps disconnecting from the new router and dropping back to look for the old router after a few days. Luckily I still have the old router and can go back and connect to the camera and update it to look at the new router, but it then jumps back to the old one again within a few days!

I have tried rebooting it, making the changes with the app or by directly accessing it using the http://192 etc address but it always seems to drop off the new router. My issue is that it is mouted high up on an outside wall so connecting using the ethernet cable will be difficult.

Any ideas how I can update it to look for the new router without risking wiping its memory so I cant access it at all?

Many thanks, Steve