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Carl,There was no error message. Any initiated Argus 2 did not have a binding selection in the configuration. I've followed all of the Reolink documentation word for word. There is no remediation methods for the issues I encountered. Some of the questions you are asking have been answered by the steps I outlined. I solved the issue by performing the steps below. Case closed. I fixed the issue when Reolink did not have a solution.
Carl,I'm sorry but you couldn't be more wrong about this situation. The inactive camera prevented any binding of cameras, period. Your explanation is not feasible and would not have resolved my issue. This instance needs to generate what is called a knowledge base record. The product has an undocumented problem. Reolink needs to document and study this problem so they can correct it.
I wanted to add this information as Reolink's sub-tier 1 support could not address. I'm not going into the flaws with their firmware. I have two Argus 2 with a standard cloud account. One of the cameras was defective. I replaced it, but even though removing it from the android-based mobile app and trying to remove it from the cloud dashboard a*sociation, the device remained as "inactive" in the cloud dashboard. Big deal right, you can add 5 cameras to the account? Wrong. That locked device that remained would prevent any other new Argus 2 units from being added to the account. I tried multiple cameras. Here is what Reolink can't tell about how to fix this. I couldn't find similar issues relative to any of their guides or on this forum. This is what it took for me and I tried several methods before ultimately succumbing to what we refer to in IT as you have to break it sometimes in order to fix it:1. Cancel your cloud subscription2. Cancel your cloud account3. Re-subscribe/re-register to a cloud account/cloud subscription (NO discrepancy or blanket error for "account is already in use or exists" All of your personal data for the account is purged, including the email address. 4. Delete all cameras from whichever mobile OS you have5. Uninstall/reinstall the mobile app6. Factory reset camera and re-initiate7. Check the devices they may be already be bound to the cloud account. If not follow the binding procedure (My cameras automatically were bound after initiating them via UID scan.Hope this helps if someone encounters this issue as I spent countless hours trying to resolve.
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