@vantuckyk_724136068518042 I am sorry that this is how the app designed to work now.

If a user taps on a new notification within 2 mins, he/she will be directed to the live view. After 2 minutes, users will be directed to the recorded videos as it take 1-2 mins for the camera and app to generate the videos.

However, we are now working on the improvements of the push notification and video playback experience. These improvements will be available within 2 months. Stay tuned for the updates.

I used to be able to click on a new notification and immediately get live view. Now it takes me to recorded video, which is not what I want, and I see no way to make changes in the app. I found this older explanation from Reolink, which says that if you press a new notification within 2 minutes, you get Live View. After that, you get the recorded video. THIS IS EXACTLY WHAT I WANT BACK!!!!

@doug_752101354516718 Yes, please!! I just switched from Ring to Reolink, and this is the only real issue I’m having, missing a Snooze Notification option.