8.3.1 fixed it for me (Windows).
I installed through the .exe file I guessed from your link with the .rar file.
Latest posts made by Rs7
RE: Windows Desktop-Client 8.3.0 doesn't work - black screen
Windows Desktop-Client 8.3.0 doesn't work - black screen
Yesterday I updated the Windows desktop client from v 8.2.6 to v 8.3.0.
I loaded the software from https://reolink.com/de/software-and-manual/
After installation (and yes, I also restarted the PC) the software loads, everything looks normal and the cameras report connection.
But all of a sudden, before I get to see camera images, the whole program-window is covered by (or turned into) a black screen. So nothing to see there and no controls; the only way out is by killing the program with right-click on the taskbar-button ("Close window").
I never had that with 8.2.6. What happened here? Can I download v 8.2.6 somewhere?
App crashes right after starting it (Android)
this morning, the mobile app on my android phone refused to start.
I first get a white screen, afterwards the app crashes.
The log shows the error
EXEPTION=java.lang.IllegalStateException\: Expected BEGIN_ARRAY but was NUMBER at line 1 column 1 path $
The app worked fine until now, nothing changed since yesterday, no updates or new cams, so I have no idea what could be the cause of this.
I deleted the app's cache but the problem persists.
Next thing I would try is to uninstall/reinstall the app, but I guess I would have to manually add all my cams, which is a nightmare. Is there a way to avoid this? Like locating the configuration file backing it up and restoring it afterwards?
RE: Windows Client 8.1.28 Update Check Failing
Just wanted to report the same; an upcoming version should contain the corrected update link.
By the way: shouldn't it be labeled "Update" instead of "Upgrade" since it is just about getting a new version of the same client, not about upgrading to a version with a different set of functionality?
RE: How to Hide Outdoor Security Cameras
Speaking of hiding: Since all Reolink cameras come in signal white, why isn't there a black cover for other models than the Argus 2? I have a RLC-511W and a RLC-511 and like to make them less visible, will there be a black rubber cover like the ones for the Argus 2?
v8.0.5 beta suggestions
Is this the right place to give feedback about the client-software beta version?
I installed v8.0.5 which IMO is a big step forward compared to the old 7.x branch. Well done.
I noticed two things:
1) It would be nice if there was a mode where the client's image screen aspect ratio would always correspond to the one of the displayed camera.
2) Is there a way to not automatically connect to the cameras on client startup?
I am thinking about my battery powered Argus 2 cameras and assume that the connection process puts a strain on the battery (even if not much).