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Same issue although my other cameras E1 and Lumas connect no problem. My 511 had the same issue and when I updated its Firmware it completely killed the camera. Corresponding with Reollink on that but they will prob say out of warranty so tough luck. Another 511 of mine died this summer as well but I was 2 weeks past the 2 year warranty and Reolink would not do a thing. Staring to second guess their products
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