Sound noise / interference - RLC-410

[Guest]

I have two RLC-410 cameras configured in exactly same way. One of them has a background audio noise in video/audio stream. The noise is quite high and far above an acceptable level, it drowns out quiet speech. I've tried to reset the device, upgrade to latest firmware and switch location with the other camera but the problem remains. Have any other experienced the same problem.

[Guest]

Hi, Pestone.
We have received your email and will give you the solution, please kindly check you email.
Sorry for the inconvenience.

[davee223_16134981217]

Were you able to get a fix?  I am having same issue with 410WLS

 

Dave

[Guest]

Were you able to get a fix? I am having same issue with 410WLS



Dave

Hi Dave, the Pestone is the hardware problem and we have solved it. please kindly send email to support@reolink.com about your problem and we will give you the solution. Thanks in advance.