Open Fail message. I cannot open any of my videos or cameras????

[Guest]

I cant playback any of my videos and open the cameras. Sometimes it works, sometimes it doesnt.
Screen-Shot-2016-09-02-at-12.03.00-AM.png

[Guest]

Hello, please try to open the video using Fluent instead of Clear,  will you be able to playback the video?


In addition, may I know if your camera is wirelessly connected to the router or via an Ethernet cable?