Reolink 411s and Blueiris PTZ not functioning

Ok, I got my first Reolink 411s camera. I have the registered copy of Blueiris and the latest update to it. I updated the firmware on the 411s to 2.0 something (latest on their web). I have 3 FOS cams and a Starcam. Two of the FOS cams that have the optical zoom work fine. My problem is I can only use the optical zoom with the Reolink software. The zoom buttons in Blueiris do nothing. I can digital zoom but not take advantage of the 4X optical on Reolink. That is one of the reasons I went with that unit. Does anyone have a magic trick I can use to get Blueiris to work with the zoom function? thanks in advance

I have the same issue and have verified these setting.

I have multiple 410's and 422's

the 422's do not respond to PTZ requests and i have tried several config options.

is there a confirmed set of param's that allow for each Pan - Tilt - ZOOM??

Hi, please kindly confirm that you have set as the previous reply and still cannot zoom? And only RLC-422 supports zoom but no Pan and Tilt.
If it is so, please kindly send email to support@reolink.com and they will help you to check it.