RLC-823a Tracking

cgclark1331

Regarding the RLC-823a: installed it this past Saturday. During the days that have followed, tracking worked briefly twice. Once after first being turned on then once after being reset.

Since then, it will not track. Have upgraded the firmware twice with two versions, the last, I believe was a beta version recently released to correct tracking issues and was provided by technical support.

I have rebooted, reset, tried all kinds of settings tweaks; all with negative results. It will not track.

Any suggestions would be appreciated. Folks at technical support are very attentive but maybe there are others who have experienced similar issues that may be able to provide some helpful insight.

Thanks