Cam not accessible from webinterface/vlc, only after i login via APP

scr44tch

Hi

i have the RLC-410WS firmware v2.0.0.1215_16091802, connected via wifi

when i try to access the webinterface i dont get the login information just a "cant reach url" error

when i try to acces the stream via vlc and rtsp://xxxxxx:xxxxxxxx@ipaddress//h264Preview_01_main

i dont get a connection either.

i have to open the app on my phone wait for connection and then all the above works.

only after the app connects to the cam, i can access the webinterface and the stream with vlc but only for a certain time, than i have to login via the app again.

the cam is not setup to record anything or do any motion triggers.

i just want to watch the cam from time to time

is the cam in some kind of sleep mode or something?

how can i fix that? would it help to connect the cam via ethernet cable?

scr44tch

Hi, please kindly send the url and UID/password of admin of you camera to support@reolink.com then they will help you to check it.

Thanks for your kindly feedback and we will check it for you. Any other problems you met please kindly keep us informed.