Nothing being recorded to SD card

uksid

Just set up my 410WS. I installed the latest firmware. I'm using the latest Windows Client. I've formatted the SD card, and it shows as formatted with a 15GB capacity and 14.84GB free. Motion detection is configured and I get emails with jpg's attached, everything there works fine. But nothing gets recorded to the SD card. The card is blank.

Any ideas?

May I ask if you also schedule the recording in camera setting?

Getting motion alarm emails does not trigger the recording if you did not schedule the recording right.

Please enter [Device Setting-Recording-Schedule] and choose the green motion grid to set up when recording will be triggered if motion detected. (see in attachment)

If problem continues, please send an email with link of this post or detail description to support@reolink.com so we can better assist you.
record-schedule.png