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    • Guest
      Anonymous last edited by

      I have posted several times in the forums here, but I have never received any notifications for replies.

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        • Guest
          Anonymous @Anonymous last edited by

          I have posted several times in the forums here, but I have never received any notifications for replies.


          Hey there! Did you log in with your social media account? Because if you are using Email address to log in, it will automatically send out a Email whenever your post gets a reply. However if you are logging in with your social media account it won't send out the push notifications. We will fix this problem soon.
          Thanks for supporting our forum.

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        • Guest
          Anonymous last edited by

          <p style="text-align: center;">I do use a social media account to login.</p>

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          • Guest
            Anonymous last edited by

            Sorry I meant to say I do not use a social account to login. So I should be getting emails, but I am not.

             

            I cannot edit my last post either....

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            • Guest
              Anonymous last edited by

              Same here - I'm logging in directly with my email address and haven't had a single email notification from the forum. I've double checked spam folders etc, nothing. I can't see any settings in my account or on the thread to enable/disable notifications. It would be really nice if reolink could solve this, it's very annoying!

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              • Guest
                Anonymous last edited by

                We are checking on this issue and will fix it asap.

                Thanks.

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                • Guest
                  Anonymous last edited by

                  Any update on this please Forum Admin?

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                  • Guest
                    Anonymous last edited by

                    Hello we have sent you a test email to figure out the problem, please let us know if you have received the email.
                    Thanks.

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                      • Guest
                        Anonymous @Anonymous last edited by

                        Hello we have sent you a test email to figure out the problem, please let us know if you have received the email. Thanks.


                        You sent EVERYONE registered on the forums a test email. I am not subscribed to this thread nor have i logged into my account in awhile and I still got spam e-mails notifying me of this thread.

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                        • Guest
                          Anonymous @Anonymous last edited by

                          Forum Admin wrote:

                          Hello we have sent you a test email to figure out the problem, please let us know if you have received the email. Thanks.

                          You sent EVERYONE registered on the forums a test email. I am not subscribed to this thread nor have i logged into my account in awhile and I still got spam e-mails notifying me of this thread.



                          Could you please send us a snap pic of the email you received to the support@reolink.com?

                          We are sorry for the inconvenience.

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                        • Guest
                          Anonymous last edited by

                          I still have not received any email notifications.

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                          • Guest
                            Anonymous last edited by

                            We did realize that there's some issues with the forum, and we are working on it now, thanks for your understanding.

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                            • Guest
                              Anonymous last edited by

                              I got the "Hello we have sent you a test email to figure out the problem, please let us know if you have recei…" email about 2 hours ago

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                                • Guest
                                  Anonymous @Anonymous last edited by

                                  I got the “Hello we have sent you a test email to figure out the problem, please let us know if you have recei…” email about 2 hours ago



                                  We are not quite sure if you have received the test email or the reply notification email, and the email was sent on Sep 8 so there's very likely a delay. Could you please send us a snap pic of the email you received to the support@reolink.com?

                                  Thanks a lot.

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                                  • Guest
                                    Anonymous @Anonymous last edited by



                                    joseph wrote:

                                    I got the “Hello we have sent you a test email to figure out the problem, please let us know if you have recei…” email about 2 hours ago

                                    We are not quite sure if you have received the test email or the reply notification email, and the email was sent on Sep 8 so there’s very likely a delay. Could you please send us a snap pic of the email you received to the support@reolink.com? Thanks a lot.



                                    Asking us to do things via forum posts when the forum isn't sending email notifications won't work terribly well 😉

                                     

                                    ie. I'm still not getting any email notifications.

                                     

                                    This really shouldn't be that difficult - please reolink, register yourself a couple of email accounts with some third party email providers, create a test thread and try it for yourself.

                                     

                                    Joseph

                                     

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                                  • Guest
                                    Anonymous last edited by

                                    I still haven't received any emails, even test emails......

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                                      • Guest
                                        Anonymous @Anonymous last edited by

                                        I still haven’t received any emails, even test emails……



                                        Hi, please kindly send email to support@reolink.com and we will check the email address for you.

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                                        • Guest
                                          Anonymous @Anonymous last edited by

                                          I still haven’t received any emails, even test emails……



                                          Hi, we received your email and sent you the solution. Please kindly check it.

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                                        • Guest
                                          Anonymous last edited by

                                          Thank you, I have emailed support.

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                                          • Guest
                                            Anonymous last edited by

                                            Can someone please reply to this thread so I can see if I get a notification. Thank you.

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                                            • wing_8938544334
                                              wing last edited by

                                              Helloooo

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                                              • Guest
                                                Anonymous last edited by

                                                Thank you wingcheng!

                                                I was asked by support to change my email to a gmail address, so I did, and still no notifications. I knew that would not work. I will email support again.

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                                                • Guest
                                                  Anonymous last edited by

                                                  Mine still don't work. I would drop the forum provider and find a new one.

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                                                  • Guest
                                                    Anonymous last edited by

                                                    Still nothing for me either.

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                                                    • Guest
                                                      Anonymous last edited by

                                                      ^ same here

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