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Getting email saying "Your Cloud Subscription Plan Has Expired" even though I paid $34.99 for the 1-year Basic Plan.

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dcnjneer last edited by

Getting email saying "Your Cloud Subscription Plan Has Expired" even though I paid $34.99 for the 1-year Basic Plan on 8/31/2022.
I have an invoice ID, [censored] confirmation, and where it shows up on my credit card. So do I have an active cloud account or not?!!
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Reolink Fiona @dcnjneer last edited by

@dcnjneer_543286185242840 Hi there, sorry for the inconvenience caused. You can try to submit a request here and our support will help you check the account status, Submit a request – Reolink Support.

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