Auto ir not working

[magnus_514899017814160]

Have duo wifi and it wont automatic go to ir mode in the evening. So in the night on automatic mode its stuck om colour mode, and its to dark for it.

[joseph_1979]

@magnus_514899017814160 Put Day and Night to auto and IR lights to auto and ensure there is no external light which will hinder the IR light to switch on. The fact that it records in colour during the night implies that there is adequate external light.

[magnus_514899017814160]

@joseph-chircop_497308027822318
It is set to auto. But there is some streetlights so I think thats why.

I also have a reolink e1 in almost the same spot and that is changing to ir mode.

[joseph_1979]

@magnus_514899017814160 Subsequently the IR is not triggered. That should be fine. IR sometimes causes reflections and the camera lens is not able to filter it. This results in blury objects . To avoid it one has to use powerful external IR illuminators in line of sight with the camera.

It is the light sensor at the front which regulates the switch-on time of the IR LED and most probably the cameras have different sensors and thence sensitivity. Moreover E1 models have larger CMOS image sensors which means more area to capture light.