Alarm settings not available

[okolyta_235224727515382]

Hi,

I have two NVRs from Reolink.
RLN16-410
RLN8-410
 
With the RLN8-410 I cannot set the Alarm Settings. 
Whenever I go to it, it says loading failed - try again.

Connected to the NVR are 4 cameras

3x RLC-520A
1x RLC-810A

I can change and adjust all other settings without any problems, but nothing happens at this point.
It always comes up with "Loading failed - Try again" no matter if it is a Android mobile phone or a Windows PC. All with the actual Apps.
I have already unscrewed the NVR and pressed the reset button to reset the NVR, which did not solve the problem.

There are 6 cameras connected to the RLN16-410 at another location. 
3x RLC-810A
2x RLC-520A
1x RLC-823A

With the RLC-823A I can also no longer set the alarm settings. 
The other working

Do you have any idea what the problem could be? I would have liked to adjust the sensitivity of the triggering.

Best regards

[Irishgal820_332696402243839]

@okolyta_235224727515382 I had a problem similar to that, I had to generate a super password thru my email provider account in settings and use that password in my nvr user admin passw generated by my email provider