Downgrade firmware?

[Guest]

I own eight Swann NHD-815 cameras. Since Swann's desktop software is really bad, I've since switched to Reolink products (I bought four RLC-410 on Amazon). Unfortunately, I followed the advice on http://support.swann.com/customer/en/portal/articles/2317830-nhd-815-camera-firmware-release and upgraded all of my Swann NHD-815 cameras. The upgrade disabled RTSP support which I need for my setup. Is there any chance you could send a .pak file for a firmware downgrade?

The broken firmware is IPC_388M.541_15120201.ov4689.3MP.SW_AUS.pak. I tried upgrading to 806_16060600 but camera won't accept it, probably because the hardware revision is incompatible.

Feel free to delete this post if I shouldn't mention a competitor. But you guys are my last hope.

[Tim_640797385715815]

I'm dealing with this same issue now. Did you find a way to get them to work?

[Guest]

We are sorry to know that.

But Reolink IP Camera are not the same as Swann's. We could not support firmware upgrade for Swann NHD-815 camera. Maybe you can contact Swann support for tech support.