Reolink Client for WIndows Screen Size

davee223

Upon installing the last 2 Windows Client versions I have been unable to use the client because the screen size of the application is too large for the desktop. Is anyone else having this issue, I am running windows 8.1 with a screen resolution of 1920 x1080? Does anyone know a work around?

Version 7.1.2.36 is the last version that opens correctly on my computer

Thanks

Double left click the top bar of the window to check. Hope it can help
top-bar.png

davee223

Thanks, as a temporary fix that works but still doesn't allow you to maximize the reolink client screen. I was hoping someone else had the same issue, if I reduce my screen resolution down to 1280 it works fine but messes all my other programs up.

I have the same problem with version 7.1.2.44.

I have a screen resolution of 1920x1080 and full screen is about 25% too big. It looks like it can't handle this resolution? It worked fine before I upgraded (but can't remember the last version of the software I used).

The attached screenshot is everything I see after I make it fullscreen (square on the top right, not the full screen button on the bottom)

Cheers
screenshot.jpg

David

This is not aReolink client problem. Your pc has a scaling factor set. Go to your control panel Select view type as icons. Click the Display icon. Choose the 1st recommended "change display settings" if that does not work to your satisfaction choose "set a custom scaling level" Adjust both till you have am display you are happy with. I hope this helps
Capture.jpg

You are right, there was a scaling level of 125% set

it fixed the problem, thank you very much.

Hi David,

The scaling does not affect other programs when opening them. Why does it only affect the Reolink client? Could you please get your software guys to take a look? Thanks.