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    mute outside doorbell sound

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    • user_674921213313130_674921213313130
      user_674921213313130 last edited by

      Is it possible or will it be made possible to mute the sound outside when the doorbell is pushed? It's great that the inside chime rings but not my whole street needs to know that my doorbell is pressed at 2 am 🙂

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        • gk_6645637026542
          George @user_674921213313130 last edited by

          @user_674921213313130_674921213313130 unless they fix this I won't be buying this doorbell. So close to perfection (for my needs) but this is not acceptable.

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          • user_690432410329310_690432410329310
            user_690432410329310 @user_674921213313130 last edited by

            @user_674921213313130_674921213313130

            yes. This is an important update. Way too noisy outside! Needs mute and volume control on camera side chime.

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            • joseph_1979
              Joseph Global Moderator @user_690432410329310 last edited by

              @user_690432410329310_690432410329310 this is available on new firmware and client.

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              • user_695585880694946_695585880694946
                user_695585880694946 @Joseph last edited by

                @user_690432410329310_690432410329310 this is available on new firmware and client.

                I really have trouble with the neighbors, when (date) will come the new firmware

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                • joseph_1979
                  Joseph Global Moderator @user_695585880694946 last edited by

                  @user_695585880694946_695585880694946 This is available on the recent firmware and client.

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                  • Romulus_633822441713701
                    Romulus @George last edited by

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                    • user_824562631680167_824562631680167
                      user_824562631680167 @user_674921213313130 last edited by

                      @mp3 juice
                      Yes, it's possible to mute the sound outside when the doorbell is pushed. This feature ensures privacy and prevents unnecessary disturbances to neighbors, especially during late hours tubidy y2mate.

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                    • SgtB
                      SgtB last edited by

                      Yes I'd also like to mute it on the camera. With or without chimes inside, I don't want it to ring outside.

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                        • user_697032921268361_697032921268361
                          user_697032921268361 @SgtB last edited by

                          @getting over it
                          Actually, the sound on the camera makes you a bit annoying but if in Japan, turning off the sound can be jailed.

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                        • Romulus_633822441713701
                          Romulus last edited by

                          Please note that your doorbell might say "firmware up to date" even if it isn't.
                          Then you do not find the setting.

                          Go to the official download center and get the new firmware, install it and voila.

                          after manual update:


                          before manual update:

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                          • comercial_403123693113500
                            comercial last edited by

                            I had the same issue. I solved it by installing a smart doorbell with customizable notifications. You can set it to send silent notifications to your phone, so you know when someone's at the door without waking up the whole neighborhood.

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