Reolink with Bell in Canada

[user_693306243113179_693306243113179]

Bell activated a SIM card with a complete phone plan (40$/mth), and I can’t seem to get the camera to connect.

the blue light behaves as it should (blinks, steady et turns off) but app say failed to connect.

i bought this camera because it said on their website that it would work with bell.

what am I doing wrong?
please help.