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    Linking existing cameras to new cloud

    Discussion About Products
    e1 pro cloud storage
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    • user_726996403175662_726996403175662
      user_726996403175662 last edited by

      I set up my two cameras last week. I just purchased cloud storage today. I cannot for the life of me link the cloud to the cameras. And none of the topics on the support are helping me. Can anyone walk me through it please?

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        • Reolink Lorenz
          Lorenz @user_726996403175662 last edited by

          @user_726996403175662_726996403175662 Hello there, Reolink cloud now supports limited camera models. You may submit a request with the link below and specify your camera models. Our team will reply very soon.
          https://support.reolink.com/hc/en-us/requests/new/

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          • Matthew Willey_71877025214
            Matthew Willey @Lorenz last edited by

            @reolink-lorenz This seems crazy to me. So all of my existing Reolink cameras are now no longer supported by Cloud? I had mostly given up on Cloud because it never seemed to actually upload but I'm really disappointed to hear I have 7 cameras that are just out now. I can barely even get the apps to connect any more. Does anyone have a recommendation on reliable cameras? I hate to start over, but this seems like too much.

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