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    Trackmix poe issue

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    • Issom
      Issom last edited by

      I have a track.ix poe all and loving it. Last night the camera turned around little after midnight and stayed there all night till I had to manually use the app to reset the monitor point?

      https://youtu.be/6rihUhyv4JQ?si=dHnxrvhnaOgfKlSI

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        • Jaygo_370576055292153
          Jaygo @Issom last edited by Jaygo_370576055292153

          @issom what's happened is the camera's tracked something and blinded its self making it inoperative, the spotlights/ir reflected off the surface , goto alarm detection settings and set the horizontal tracking range so the camera doesnt do a full 355°

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          • Issom
            Issom @Jaygo last edited by

            @jaygo_370576055292153 I have the tracking set to this. I dont think thats the issue

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          • Issom
            Issom last edited by

            @reolink? Still no correspondence back

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