Time Lapse with my new 4k Trackmix POE

Tech support is amazing and they sent me new firmware to test out so far so good

@steve_349006735663264 tech support emailed me saying R&D looking into it but no resolution yet

tech support emailed me saying R&D looking into it but no resolution yet

@jedi2020_32727772450952 that worked for me

I just sent a request for support and posed about this I didn't see this post

https://community.reolink.com/topic/7065/mac-v-8-13-1

Hello,
I am using a iMac with OS Sonoma 14.1 and Using the Mac client 8.8.5 I have zero issues playing or view recordings. Live streams work and Playback does. 
The Reolink 8.8.5 said there is an update which I did and it went from 8.8.5 to 8.13.1 and live streams work but play back does not work. I have a NVR and Trackmix and Doorbell and I can view live streams no issues but when I try to do a playback on 8.13.1 it will not playback. I tried the webview and it works no problem and the apps on my Android and Iphone work as well
Mac software 8.13.1 is broken and will playback at all. see photos 

I sent in a request already and awaiting a response

@joseph_1979 how do you do that

My last doorbell was a Ring and during the Hoildays which it was nice. They updated the units so we can put Holiday sounds on it. Is there anyway to get Halloween sounds on the doorbell?

@reolink? Still no correspondence back

@joseph_1979 already did but no response yet

@jaygo_370576055292153 I have the tracking set to this. I dont think thats the issue