Connectivity Issues RLC-823A

[user_757956322103537_757956322103537]

Any solution to Camera disconnected, using PoE of correct specs, camera connects power wise i.e. infra-red on etc., but no data at all, tried different ethernet cables even a new PoE. This is just a last try before returning to Amazon.

[Our House_757717393486020]

@user_757956322103537_757956322103537 Do you have a VPN active? I had this problem and was advised to disable it and I could connect after that.

[Janser Dienstleistungen GmbH_257000373518575]

@user_757956322103537_757956322103537 Does the camera a normal start-up? (panning and tilting when connecting to power or PoE?) Can you ping the camera? Which firmware version do you use?

[ic24338868_704445506318702]

I have the same problem with the same camera, direct power not Poe.
ive had the camera 8 weeks connected to Synology NAS, all works well until a couple of weeks ago when it was disconnected and was hunting and beeped about every 30 secs.
nothing worked, rebooted camera, router and NAS but after a couple hours it reconnected having changed nothing!

all worked well again until this morning - all the same symptoms - disconnected

took a video of its activity:
0-25 secs random Hunting around then stops 
26 secs beeps and stays still until 
42 secs starts random hunting again 
59 secs stops 
60 secs beeps again and continues the cycle