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    RLC-823A 16x always ends up >10s latency

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    • user_746479291687074_746479291687074
      user_746479291687074 last edited by

      I have a new RLC-823A 16x which i added to a Blue Iris system; it has two other 8mp Hikvision cameras and four Lorex 8mp cameras. All are running at 4fps, and the server and network is barely noticing the workload.

      The 6 other cameras all are within a second of each other in their displays, the Reloink starts in sync and over a few hours falls to about 10s behind and stays there.

      Disconnect and reconnect and it is back in sync.

      I have tried a variety of settings both generic/onvif and BI's Relink specific setting, at the moment running H.265 RTSP. I have not found one that seems to behave differently.

      At (only) 4fps there is no good reason it can't keep up.

      I have searched and found lots of people with this problem, some say it was fixed with newer firmware, though I am fairly current (v3.1.0.2347_23061923_v1.0.0.93). Is there a newer version?

      One suggested using RTMP but at least the flavor of it I tried did not work.

      Being 10s behind is quite a lot. Is there a solution?

      Linwood

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        • user_746479291687074_746479291687074
          user_746479291687074 @user_746479291687074 last edited by

          I have, after asking about this on another forum, been told that some users have been provided a later firmware version by Reolink, some kind of beta which was supposed to address this.

          I'm surprised no one from Reolink has addressed my post, do they moderate here? Or do I need to contact support directly?

          Is no one else having issues like this?

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          • Lee_53311564477
            Lee @user_746479291687074 last edited by

            @user_746479291687074_746479291687074

            Let me knoe if you ever find a fix for this. none of my other cameras have this problem.

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            • Lee_53311564477
              Lee @user_746479291687074 last edited by

              @user_746479291687074_746479291687074 First off my Reo is not the 16X it's the lesser version. Try this, it seems to work for me. In blue Iris. Right click the selected camera and go to camera settings. Select the Watchdog Tab. At the bottom check the Periodic Reconnect and set it to "0.1" . This is abtout 6 monutes. Seems to work for me. Let me know how it does for you. A soft reset of the camera always worked for me so I tried this and never seems to be over 3 secound delay. I am still testing this. Good luck.

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