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No preview image after file encryption

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user_984504744870137 last edited by

Before I enabled file encryption (Atlas cameras), I had preview images for my recordings (SD-Card) on Android and Windows app.
After enabling the file encryption, only the Windows app has preview images.

On Android, I can still manually play all the videos, but they have no preview image anymore. Please show the preview images also for encrypted files. Thank you!
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