Noisy HDD - RLK8-800B4 System NVR

[wi5a_118519363518693]

Has anyone else experienced a noisy HDD in the NVR that is part of the RLK8-800B4 system ? The NVR itself is model RLN8-410-E. The noise is a clicking sound that seems to be associated with read/write head movement. The drive is a Seagate SkyHawk.

[Cynthia_124785627824270]

Sorry for the inconvenience. Could you please send an email attaching with a video to support@reolink.com? We will check it for you soon. Thanks.

[wi5a_118519363518693]

I sent two videos to the support team. The YouTube links are shown below. My post on this forum was to see if anyone else was experiencing this problem. I should also mention that the clicking sound is loud enough to be heard throughout my house, not just in the room with the NVR.

HDD Connected - Clicking

HDD Disconnected - No Clicking

[Cynthia_124785627824270]

Sorry for spending almost one week to confirm the noise problem. Our technical support has received the videos you provided in the email, we will check it soon and provide you a final solution.